Privacy Policy

• Service Fulfillment: To process, schedule, and complete service requests.
• Account Management: To create and manage user accounts.
• Customer Support: To assist with inquiries, complaints, and service modifications.
• Service Improvement: To analyze customer feedback and usage data for enhancing our offerings.
• Marketing & Promotions: To send personalized offers, newsletters, and service updates (with your consent).
• Fraud Prevention & Security: To detect and prevent fraudulent transactions or unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

We do not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who assist us with:

• Payment processing
• Service fulfillment (e.g., contracted cleaners, chefs, or laundry personnel)
• IT and security support
• Customer communication platforms

3.2 Legal & Compliance Obligations

We may disclose information:

• When required by law, court order, or legal process.
• To enforce our Terms of Service and other policies.
• To protect the rights, property, or safety of Heykara, its users, and third parties.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity.

Heykara implements robust security measures to protect your personal data, including:

• Encryption of sensitive information during transmission.
• Secure storage and restricted access to personal data.
• Regular security audits and vulnerability assessments.
• Employee training on data protection best practices.

However, no security system is foolproof, and we cannot guarantee absolute security. Users are responsible for safeguarding their account credentials.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access & Correction: Request access to your personal data and correct inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Data Portability: Obtain a copy of your data in a structured format.
• Opt-Out of Marketing: Unsubscribe from promotional emails and messages.
• Restriction of Processing: Limit how we use your data in certain circumstances.
• Objection to Processing: Object to processing based on legitimate interests.

To exercise these rights, please contact us at {{ contactInfo.email }}.

Heykara uses cookies and similar technologies to enhance user experience. These may include:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us analyze usage trends and improve services.
• Marketing Cookies: Used for personalized advertising and promotions.

Users can manage cookie preferences through their browser settings.

We retain personal data only as long as necessary to fulfill service requests, comply with legal obligations, or resolve disputes. When data is no longer required, we securely delete or anonymize it.

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their privacy policies.

Heykara's Services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we learn that a minor has provided personal data, we will take steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted with a revised "Last Updated" date. We encourage users to review the policy regularly.